How does the 50/50 escrow payment work?

When placing an order, you deposit 50% into escrow. That first portion is transferred to the writer only after they complete the work and you approve photos of the pages. The second 50% is released after the courier delivers the notebook to you.

What happens if the handwriting does not match the profile sample?

If the submitted writing differs from the samples shown on the writer profile or fails to follow your instructions, you can ask for corrections or raise a dispute. The admin team reviews the submission and issues a refund if the work does not meet agreed terms.

How does courier shipping work?

After you approve the sample photos, the writer packages the assignment and books shipment through India Post Speed Post, Blue Dart, or Delhivery. You receive the courier tracking number to track transit directly to your hostel or residence.

Can I get an urgent assignment completed in 24 to 48 hours?

Yes. You can filter writers by response speed or choose a writer based in your city for faster transit.

How do I apply to become a writer?

Students with legible handwriting can register through the writer onboarding page. You submit your profile details, upload clear photos of your handwriting samples, set your rate per page, and receive order requests directly.

Legal Documentation

Refund Policy

Last Updated: August 2026

1. Payment Protection

AssignMate protects your money. When you pay for an order, the amount is held safely on our platform. The writer does not receive it before doing the work. Money is released to the writer in two parts: the first 50% only after you confirm the completed work, and the remaining amount after delivery is confirmed.

2. Cancellation Before Payment

You can cancel an order free of charge at any time before you pay. No amount is charged and nothing is deducted. You are never required to pay for an order you decide not to proceed with.

3. Refunds After Payment

If a problem arises after you have paid (for example, the work could not be completed, was not delivered, or was not as agreed), you can report it and the writer's payout is paused while our team reviews your case. If we determine that a refund is appropriate, the eligible amount is returned to your original payment method (card / UPI / net banking) through our payment provider, Razorpay.

Refunds are processed within a few days of approval and typically appear in your account within 3–7 business days.
A delivered and completed order is not refundable unless a problem is confirmed by our team.
If a legitimate dispute is raised, the writer's payout stays paused until the issue is resolved.

4. How to Request a Refund

To request a refund, report the problem through your order on AssignMate as soon as possible, describing what went wrong. Our team will review the case. For urgent issues, you can also email us with the details.

5. Fraudulent Writers

Writers who take payment without doing the work, or who are found to be scamming, are permanently banned from AssignMate, lose their "Verified" status, and the affected order is made eligible for a refund.

To report a fraudulent writer, email us immediately at contact@assignmate.co.in with screenshots of your conversation.