How does the 50/50 escrow payment work?

When placing an order, you deposit 50% into escrow. That first portion is transferred to the writer only after they complete the work and you approve photos of the pages. The second 50% is released after the courier delivers the notebook to you.

What happens if the handwriting does not match the profile sample?

If the submitted writing differs from the samples shown on the writer profile or fails to follow your instructions, you can ask for corrections or raise a dispute. The admin team reviews the submission and issues a refund if the work does not meet agreed terms.

How does courier shipping work?

After you approve the sample photos, the writer packages the assignment and books shipment through India Post Speed Post, Blue Dart, or Delhivery. You receive the courier tracking number to track transit directly to your hostel or residence.

Can I get an urgent assignment completed in 24 to 48 hours?

Yes. You can filter writers by response speed or choose a writer based in your city for faster transit.

How do I apply to become a writer?

Students with legible handwriting can register through the writer onboarding page. You submit your profile details, upload clear photos of your handwriting samples, set your rate per page, and receive order requests directly.

Legal Documentation

Privacy Policy

Last Updated: August 2026

1. Introduction

At AssignMate, we understand that confidentiality is paramount. This Privacy Policy explains how we collect, use, and protect your personal data when you use our platform to find academic writers. By using AssignMate, you agree to the practices described here.

2. Information We Collect

We collect only the information necessary to operate the platform:

Account Data: Email address, name, and basic profile details required for authentication.
Location Data: City, state, and pincode information to match you with local writers and to arrange delivery. We use pincode-level coordinates and do not continuously track precise GPS locations.
Order & Delivery Data: The details you provide for an order, including your delivery address, phone number, and contact handle used to reach you.
Payment Data: Payment and transaction records processed securely through our payment provider (Razorpay). We do not store your full card or bank details.
Writer Verification Data: For writers, we securely process identification and handwriting samples used solely for verification and displaying their work.

3. How We Use Your Information

Your information is used exclusively to operate AssignMate: to create and manage accounts, connect students with writers, process and protect payments, arrange delivery, resolve disputes, and improve our service. We do not sell, rent, or share your personal data with third-party marketers or academic institutions.

4. Data Security

We use industry-standard encryption and security practices to protect your data. Payments are processed by our trusted payment provider, and we do not store your full payment card or bank details on our servers. We also encourage all students to remain as anonymous as they prefer when interacting with writers on WhatsApp.

5. Sharing of Information

We only share the minimum information needed to complete your order:

With writers: the details needed for them to complete and deliver your order.
With delivery partners: your delivery address and contact details so the parcel reaches you.
With our payment provider: the transaction details needed to process and verify payments and refunds.
With authorities: if we are legally required to do so, or to prevent fraud or harm.

6. Data Retention & Deletion

We keep your data only as long as needed to operate the platform, provide services, and meet legal or accounting obligations. You may request deletion of your account and personal data at any time. After your request, we will remove the information we no longer need to keep by law.

7. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date above. Continued use of AssignMate after changes means you accept the updated policy.

For data deletion requests or privacy inquiries, contact our Data Protection Officer at contact@assignmate.co.in.